The Wai Free Parking Privilege

Customer Service Center, L2

Shoppers can conveniently redeem their free parking hours at the Customer Service Counter on L2, through the MTR Mobile app, or at the Redemption Kiosks on L4/L5. Click here for ineligible store list for Smart Parking Redemption Service.

Mon – Fri

Entry Time

Same-day electronic spending at The Wai with:

00:00 -17:59

HK$200

1 Hour

HK$400

2 Hours

18:00-23:59

Up to 4 hours* of parking with HK$200 same-day electronic spending at The Wai

*Free parking hours are valid until 23:59 on the same day

Special Lunch Parking Privilege (Excluding Public Holidays)

Entry Time

Same-day electronic spending at The Wai:

Free Parking Hours

12:00-13:59

Any Dining spending

2 Hours

Sat – Sun and Public Holiday

Entry Time

Same-day electronic spending at The Wai with:

00:00 -17:59

HK$300

2 Hours

HK$600

4 Hours

18:00-23:59

Up to 4 hours* of parking with HK$200 same-day electronic spending at The Wai

*Free parking hours are valid until 23:59 on the same day

Emperor Cinema Plus+ Parking Privilege (Mon - Sun)

Enjoy 3 hours of free parking upon presenting 2 same-day Emperor Cinema Plus+ movie tickets at L2 Customer Service Counter.


Terms and Conditions

Terms and Conditions:

1. Free parking is applicable in Hourly Carpark at The Wai.

2. Shoppers are required to present no more than two original same-day electronic sales receipts and the corresponding original electronic payment slips from purchase made at The Wai designated shops will be entitled to enjoyed parking privileges. Customers must present the valid original computer receipt(s) from The Wai’s tenants for redemption. Any receipts of cash and cash voucher payment and counterfoil of EPS or credit card and handwritten receipts will not be accepted. Photocopied or duplicated receipts will not be valid.

3. Parking fee of additional hours will be charged on hourly basis exclude the free parking privilege. Parking less than an hour will be also calculated as 1 hour.

4. Any same-day spending with electronic sales receipts and the corresponding original electronic payment slips of the above requirement at The Wai designated shops will be entitled to enjoyed parking privileges.

5. For each set of valid receipt is applicable to one vehicle only and a maximum of 4-hour free parking service. Each vehicle is eligible for a total maximum of 2 redemptions per day. Each parking ticket can redeem the parking privilege one time only.

6. Each eligible electronic sales receipt can be used once only. All redemptions are non-exchangeable for cash and non-returnable.

7. This offer is not applicable on any unregistered, cancelled, revoked transactions.

8. Receipts of the following shops or services are NOT applicable to this promotion : Any non-designated electronic payment, temporary promotional booths, online shopping / takeaway order platform, online payment (including collect in store) , MTR shops, any repayment, transfer, purchase and usage of gift vouchers / coupons / gift cards / stored-value cards, reload of stored-value cards (except game centre), bill payments, autopay, bank, foreign currency exchanges, insurance and value-added services, property rental and sale, other non-retail related spending (for instance: care and maintenance services, repair services, goods delivery, dismantling services, installation services), betting, school fees, purchase of travel or transport or entertainment related tickets fees or charges, 999.9 gold and gold savings club (not including decorated gold).

9. The Wai reserves the right to scan shoppers' electronic sales receipts and corresponding electronic payment slips for internal reference only.

10. For Hourly Carpark user, in the case of loss of Octopus Card or VISA Card, the user has to fully settle the actual parking fee in accordance with The Corporation’s parking record. Cash Voucher, discount coupon or car parking privilege will NOT be accepted to offset the charge.

11. Customers should follow the rules and regulations of Carpark Service.

12. The Wai Management Office reserves the rights to terminate or amend the terms and conditions of Complimentary Parking without prior notice. In case of any dispute, the decision of The Wai Management Office shall be final.