The Wai - eVoucher / eCoupon Participating Shops

MTR Malls eVoucher/eCoupon is applicable at the designated participating tenants. The participating tenant lists are available at “Accept MTR Malls eVoucher/eCoupon ” on the MTR Mobile app or www.mtrmalls.com.

Registered users are required to read the usage terms and condition before redemption. Upon confirmation, the corresponding MTR Points will be deducted instantly from registered users’ account. No cancellation or point refund is allowed. The redemption process should be completed inside MTR Mobile App.

Registered users are required to open the corresponding eVoucher/eCoupon and scan the designated QR Code provided by merchants to enjoy this discount offer.

Registered users are required to collect or use the redeemed rewards at the designated mall or participating merchants within the designated period in person. Otherwise, the rewards will be forfeited automatically, with no refund of rewards or MTR Points. 

This eVoucher/eCoupon must be redeemed on the date or time specific, otherwise it will be forfeited. Screencap and copy of this eVoucher/eCoupon is invalid.

This eVoucher/eCoupon is not allowed to transfer to other MTR Mobile user before redeemed.

This eVoucher/eCoupon cannot be converted back to MTR Points or cannot be cancelled, altered, or exchanged for cash, nor for other gifts under any circumstances once it is used.

The participating tenants shall bear sole responsibility for all obligations and liabilities related to the goods or services provided in return.

The total value of each eVoucher/eCoupon will be deducted in full when used, and if there is any excess, such excess will be forfeited.

This eVoucher/eCoupon is valid for one-time use only.

This eVoucher/eCoupon can be used in conjunction with other merchants’ promotional offers and each time more than one voucher can be used. For the number of each eVoucher/eCoupon can be used per transaction, please refer to the Terms & Conditions on relevant eVoucher/eCoupon.

Once eVoucher/eCoupon is used in the transaction, a confirmation page with animation and unique transaction number will be shown on the MTR Mobile app. Please show the transaction number to shop staff as confirmation.

Each transaction is limited to MTR Malls eVoucher/eCoupon held by the same MTR Mobile member.

This eVoucher/eCoupon is not applicable to any value-adding service (exclude game centers) or payment service, purchase of any gift and shopping voucher and 999.9 gold (excluding gold accessories)

MTR Malls and the participating Merchants/Suppliers will not bear any responsibility in any case of network problems, system malfunctioning, poor phone reception, blocking by third party applications, incomplete/ inaccurate/ missing information provided by customers that cause the delay, loss, mistake or corruption of an information transfer, which caused failure of completion of order/transaction or other issues of order/transaction.

This program is subjected to the terms and conditions of MTR Point Scheme, should there be any discrepancy, these terms and conditions shall prevail. For details of the MTR Points terms and conditions, please refer to the in-mall communication, Terms of Use in the MTR Mobile app, or contact MTR Points Service Hotline at 2993 4375 for enquiries.

MTR Malls will not reissue eVoucher/eCoupon if lost or stolen.

In case of disputes, the decision of the MTR Malls management office shall be final.